What to Expect in Nexus Teen Academy's Teen Residential Treatment Program

Unfortunately, due to ongoing COVID precautions and HIPPA regulations, we do not open the house to tours prior to admission. However, we do offer extensive resources to help you make an informed decision. We are, however, able to give families a sense of our Nexus community and house ethos through virtual tours, photos, and conversations with clinical, medical, and educational leadership.

We understand the sensitivity and often urgency that comes with deciding to admit a loved one to treatment. This is why we are committed to returning all admissions calls within 24 hours. If you, for some reason, don’t hear from us within that time frame, please do not hesitate to call the Admissions line again.

• Teen Anxiety
• PTSD/trauma
• Teen Depression
• Suicidal Ideation/Self-Harm
• Obsessive Compulsive Disorder
• Teenage Substance Use Disorder
• Parent-Child attachment wounds
• Phobias
• Social Anxiety
• ADHD
• Bipolar Opioid-related disorders
• Stimulant-related disorders
• Impulse Control
• Oppositional Defiance Disorder

While the specific nature of each resident’s treatment is customized, a few elements remain the same. Every teen in treatment receives guidance from a passionate and well-qualified team that includes an adolescent psychiatrist, an individual therapist, a family therapist, a medical team of doctors, nurses, and medical assistants, academic supervision, a dietician-vetted menu prepared by our executive chef, and our family manager dedicated to supporting your transition from our care back into day-to-day life.

At Nexus Teen Academy, we have a unique approach to academics while in treatment. We believe each resident in our care is here, first and foremost, to improve their mental health by adhering to their clinical goals. We also, however, believe that it is often not in a teenager’s best interest to be in residential treatment without continuing to progress academically. After all, school will continue to be their primary job into the forseeable future. This is why we have a dedicated Ivy League-educated teacher who supervises each teen’s coursework, corresponds with families about their progress, and helps them develop and maintain study and Executive Functioning skills to support them in school and beyond.

Of course! After each resident’s initial orientation period, they will be able to call you during designated hours most days of the week. Family engagement in treatment is expected. Each Saturday there is weekly family visitation and a weekly parent empowerment group.

Nexus Teen Academy’s clinical team wants residents’ time with us to be free from distractions that may have been contributing factors in their need for treatment. For this reason, we would like to ask that all personal devices stay at home. We do have game rooms with PS5s that are loaded with age-appropriate games, computers for schooling, and tablets for video calls to those on their approved contact list.

Our family therapist will contact you by phone or video (whichever is best for you). The rest of the team will primarily communicate with families through our electronic medical records system, KIPU.

We always have staff able to take your call or get back to you immediately in the event of an emergency. At intake, you are given an Emergency and Non-Emergency phone number.

Yes, Nexus Teen Academy serves all genders. All common spaces, including the living room, kitchen, game rooms, dining, and education, are co-ed. The bedrooms and bathrooms are separated by gender identity. If you prefer your teen not to share a room, we have a private room available at an additional cost.

Yes! We believe it is imperative for all residents to have an opportunity to move their bodies during treatment. We offer stationary cardio equipment, weights, group exercise classes, and more. Additionally, your teen will not just be sitting in rooms processing feelings; we often get out into the serene nature surrounding our property for therapeutic groups and individual therapy sessions.

No, we adhere to Arizona’s state law that no minor under the age of 18 can legally smoke or vape. Our properties are smoke-free zones.