Willows are known for their resilient, bending branches that can withstand strong winds without breaking. At NexStep Teen Academy, flexibility is a cornerstone of our treatment as we adapt to each client’s unique needs and circumstances. Like the willow, teens will learn to bend rather than break under pressure while also adapting to the change of transitioning from residential treatment to outpatient care.
S HTrustindex verifies that the original source of the review is Google. The program at Nexus was a lifesaver for my 15-year-old daughter. After a tough year in and out of different levels of care, my husband and I had truly hit a breaking point and knew a residential facility was needed, but we were adamant about finding a place that was safe, respectful, and loving for our daughter. The entire team at Nexus was caring and engaged from day one, despite my daughter NOT making that easy for the first couple of weeks. There were definitely days in the beginning where we wondered if this was even working, but the team encouraged my husband and me to stay the course, and thank goodness we did. After completing Nexus residential and PHP programs, our daughter has done a complete 180. Her mental health struggles aren't 'magically gone' - but she has learned not to let them control her and our family dynamic is leagues better than where we started. Maybe the craziest part of this whole experience was when she recently acknowledged that she was really struggling before and thanked me for sending her to the program - I almost fainted. All this to say, I can't recommend the team at Nexus enough to any family with a teen who is going through a hard time. Amanda HayesTrustindex verifies that the original source of the review is Google. Our 12 year old attended Nexus in summer of 2025. I opted for this location due to the reviews from other parents regarding similarly aged children. It's a whole different ballgame when a parent is trying to figure out what is best for their tween, knowing they will have exposure to older teenagers and older problems. That sad, Nexus is such a cohesive program. Our experience has been nothing short of wonderful, given the impossible circumstanes. All staff seems to be personally invested in each child's recovery and wellbeing. Our child left Nexus in a much more healed state than when they went in. I was so nervous about taking this huge step after poor hospital experiences and previous PHP's not being as helpful as we hoped. The staff is on top of relational dynamics in the house, and there is some separation between the younger residents and older ones, while still promoting overall cohesiveness. I feel they did a tremendous job supporting our 12 year old developmentally, bringing out a sense of childhood again. They also masterfully navigated our complicated family dynamic, going above and beyond to ensure our child's needs were met, the program requirements were met, in alignment with our family's needs. In a way, our child's time away at Nexus brought them back to us in a way we hadn't seen in a long time. I am so grateful. The PHP program, as well, is top notch and operates from heart. I would recommend both Nexus RTC and their PHP program to any parent in a similar situation. I have offered to connect with any parent in a similar place, so feel free to inquire about connecting with the staff. I know how terrifying this all is, and while we're not totally out of the woods, our child is currently attending school full time again with 2 evening therapy sessions each week. I attribute this assimilation into developmentally typical structure entirely to the care and support we all received from Nexus staff, from intake to therapy to medical and everyone else involved. Thank you, nexus, for helping our child- and our family- in our healing. I am forever grateful. AlishaTrustindex verifies that the original source of the review is Google. When we realized we needed a place for our teen to go longer term it was one of the hardest, scariest things I have been through as a mother. Nexus really made it easier and not quite so scary. They have a really caring staff, the kids love the staff. They truly care about your child, it’s not just another kid in and out of their house. I felt like our family was important and they were focused on what my child needed to help her through this difficult time. There was a lot of ups and downs with this process and we had some really hard times and conversations but the staff was always there to help guide us. I would truly say if you are struggling and your teen needs residential Nexus is an amazing place for treatment. The house is beautiful and it is truly comfortable for the kids. I would definitely recommend Nexus. Vanessa AnayaTrustindex verifies that the original source of the review is Google. I would like to share that we had a great experience at Nexus Teen Academy. All of the staff is great with communication and assisted us through the process. I am very grateful for all of the resources, help and treatment for my teen throughout their stay. The have an amazing team and would recommend to anyone who needs the help. Sean HayesTrustindex verifies that the original source of the review is Google. I highly recommend Nexus Teen Academy. The structure, support, and care they provided made a significant impact on my child, and it was also maintainable post-residency. During the residency, I attended a parent group led by the therapists who worked with the kids; where we learned critical skills and distinctions which helped with life afterward. It was also great to be in contact with other parents during this time, and the parenting group was great for this. Zane BedfordTrustindex verifies that the original source of the review is Google. Four years ago at the age of 13 my daughter completely stopped participating in school and started to display symptoms of major depression anxiety and an unknown mood disorder.Her attendance at school was greatly impacted in such a way that attending once or twice a week became standard until the age of 16.Alcohol addiction and juvenile legal troubles followed and became common issues up until the moment my daughter entered into Nexus Teen Academy.To be completely honest as a completely broken single parent,after trying many attempts at therapy/medications I had lost hope and had given up on expecting anything could fix the crisis we had been living in for the last for years. Nexus Academy changed my perspective, my daughter completed 33 days and for the first time in years I saw the spark and light come back to her eyes and soul.She left Nexus displaying insight and a desire to get back on track with her education. With all professions , one will find flaws and opportunities for improvement .I believe Nexus understands this and showed an openess to suggestions and constructive criticism. lily hendersonTrustindex verifies that the original source of the review is Google. Nexus was a life changing experience. I went in at 17 and experienced my 18th in there, to which the staff and residents all made sure I felt special. My goals were formed around gaining a better sense of self identity, self respect, and healing myself from the inside out. All of which happened in ways I never expected. I was shown how healthy communication, empathy in your home life, and phone-free relationships, all shape you as a person. Each and every one of the staff and administrators at Nexus are solely devoted to the children’s lives and well being. If there was ever an issue, i felt confident to go to them about it and it was swiftly handled. It was one of the most difficult goodbyes I have ever experienced in my life, as I grew family-life bonds with every person there. Thank you all!!!!! I appreciate every way you showed up for me and how you supported me in my stay. I will carry this experience with me forever. Jasmine CarterTrustindex verifies that the original source of the review is Google. My daughter was referred here after her various visits to psychiatric hospitals.I was so scared to be apart from my child but Nexus made me feel better about my decision because of their loving and welcoming environment. I love everything about this place, they really love the kids and support parents along the way. I appreciate everyone that loved and supported my child while she was at her lowest. I recommend this place to anyone that may feel like they have tried all they can and they do not know what to do next because Nexus will help you with the next steps in your journey. Raegan EbyTrustindex verifies that the original source of the review is Google. When I realized I needed to find a residential treatment center (RTC) for my daughter, I was scared and completely unsure of what to look for. The whole process felt overwhelming, but discovering Nexus and reading their reviews gave me a little bit of hope. Speaking with Nadine and scheduling a tour eased my nerves. Ashley, who gave the tour, answered all 30 of my questions without hesitation. I never felt rushed or dismissed while trying to make this incredibly important decision. From start to finish, the experience at Nexus was handled with genuine care and understanding. If you’re reading this, I’m so sorry you’re going through this difficult time. But I want to reassure you that Nexus is a place where your child—and you—will receive the support you need to navigate it M BTrustindex verifies that the original source of the review is Google. Our 16-year old daughter has been suffering from mental health issues for a while and we've tried several programs and in-patient treatments, but while all got her a little further on the path of healing, none did so like Nexus did. She went through a complete transformation while she was there! She also had substance abuse issues and because the team treated the underlying issues, she now feels much stronger and more confident in her newfound sobriety. The staff is very knowledgeable and incredibly caring. I never worried about my daughter while she was there because I knew she was in the best hands possible. I love who my daughter has become while in their care and am excited about what the future holds for her. Thank you team Nexus!Google rating score: 5.0 of 5, based on 21 reviews
At NexStep Teen Academy: Willow, we specialize in the treatment of numerous teen behavioral health struggles, including various mental health disorders, substance use, and dual diagnosis. We utilize evidence-based and holistic approaches to create a personalized care plan perfect for your son or daughter. Our focus is on restoring emotional, psychological, and social well-being as well as helping teens reclaim meaning and direction in their daily lives.
Our experienced clinical team provides individualized care for many teen mental health conditions, including:
At our residential and outpatient programs, our team prioritizes behavioral and mental health care, and we also offer effective treatment for teens struggling with substance use. Oftentimes, teens use substances to mask and cope with their mental and behavioral health issues. We focus on uncovering and addressing the underlying emotional and psychological issues that often contribute to this substance use.
Call today to learn more about our teen substance abuse treatment program or teen mental health programs and how they can help your teen.
At the outpatient branch of our program, we focus solely on your son or daughter to ensure they are getting the quality care they deserve following residential treatment. Our treatment philosophy emphasizes long-term success by focusing on teen confidence, trauma healing, and general life development skills. To do this, we offer residential programming at our Nexus facilities and outpatient programming at NexStep, providing help for every step of the treatment process.
Let’s take a look at some of the specific treatment offerings at NexStep Teen Academy.
At our outpatient program, we provide treatment for many levels of care following a stay at one of our teen residential treatment centers. This includes:
The specific structure and offerings of these types of treatment will depend on your teen’s situation and current status. To learn more about these levels of care and how they inform our treatment offerings, contact our team today.
Each of our residential and outpatient facilities have unique offerings and amenities to make the clients’ stay as enjoyable and comfortable as possible. Let’s take a look at some of the amenity highlights at our Willow location.
At our outpatient facility, we understand the importance of both individual and group therapies used together. We provide dedicated time weekly for both to assist clients during their treatment journey, allowing them to learn from themselves, their therapists, and other clients.
Treatment is the number one priority at NexStep Teen Academy: Willow. However, clients do have access to age-appropriate television and video games during some downtime. This allows them to relax and connect with other clients in a non-clinical setting, which can help during the treatment process.
NexStep Teen Academy: Willow works directly with schools and families to create education plans that they can tackle during their time in treatment. We offer educational supervision to help clients stay focused and hit deadlines even during their treatment program.
Treatment plans at our residential and outpatient program are highly individualized and depend on the specific needs and duration of each client’s stay. While we provide an overview of a 30+ day treatment program, we have the flexibility to expedite or extend treatment to align perfectly with your personalized program. It is important for parents to assist their teen in packing and/or ensuring they have everything they need.
E-mail our admissions team to discuss the next steps in your teen’s recovery journey.